Frequently Asked Questions

Q: What does Grace Clinic do? Grace Clinic provides free medical, dental and mental health services to uninsured people in the Tri-Cities. We seek to meet the needs of the whole person by providing services such as medical care, medications, urgent dental care, mental health counseling, and spiritual care.

Para informacion en Español

Q: Who is eligible for clinic services? Patients must meet 3 basic criteria.

  • Reside in Benton or Franklin counties or Burbank
  • Have income at or below 200% of Federal Poverty Level
  • No health insurance

Requisitos para ser un paciente de Grace Clinic

Click here for details on income limits / Tiene que cumplir con los limites de ingresos.

Q: What do I do if I want to be seen at the Clinic? Come to the clinic to be screened. Clinic hours are shown below. Please bring the following items with you:

  • Proof of income for one month for each person in the household who is working (for example, pay stubs, tax returns, DSHS award letter, etc.)
  • Current photo ID
  • Current medications

Que necesita traer a la Clinica y horas

Q: Where is the Clinic? We are located at 800 W. Canal Dr. in Kennewick. It’s in the former Benton Franklin Health District building just west of Fruitland.

Q: When is the Clinic open? 

Medical Clinic Hours:

Tuesday, Wednesday, Thursday & Friday from 8:00 a.m. to 5:00 p.m.
Saturday from 8:00 a.m. to 2:00 p.m.

Counseling Hours:

Call for new patient screening or appointment

Dental Clinic Hours:

Usually Saturday 8:00 a.m. to 12:00 p.m. - appointment required

Dental Screening Hours:

Call for this week's schedule

Q: Who operates the Clinic? The Clinic is a nonprofit organization that is operated by a board of directors representing various sectors of the community. 

Q: Who staffs the clinic? The Clinic is primarily staffed by volunteers, though we do have a few employed staff. It takes about 30 people to run the Clinic each day it is open. All medical, dental, nursing and counseling professionals who see patients are properly licensed and qualified. Many are practicing health professionals in the community who are volunteering their time because they believe in Grace Clinic’s mission of serving those in need of care. All volunteers are trained and work under the supervision of team leaders. All volunteers undergo a background check as required by the State of Washington for medical facilities.

Q: How many people are helped? Since its establishment in 2002, Grace Clinic has provided more than 60,000 patients visit. Today, we provide about 400 patient appointments each month.

Q: Do you take walk-ins, appointments, or both? Most patients have scheduled appointments. We may be able to accommodate walk-ins for medical services only. Please call to confirm. All patients are first screened for eligibility. Dental and counseling sessions are by appointment only.

Q: How much does Grace Clinic charge? Grace Clinic’s services are provided at no charge. We do encourage patients to give back through a small donation.

Q: Where does the Clinic get its funding? Grace Clinic is funded by individuals, churches, businesses, service clubs, grants, and a variety of organizations, such as the United Way.

Q: What are the requirements to come to Grace Clinic? You must be uninsured, live in Benton or Franklin county or Burbank and have household income at or below 200% of the Federal Poverty Level. Bring in proof of income at the time of service and a current photo identification. If you are taking any current medications bring those with you too.

Q: Do you provide any assistance for patients who don’t have transportation to the Clinic? No. But we are located on the Ben-Franklin Transit bus route.